Terms of service

OVERVIEW

This website, Strut Duct Hangers, is operated by Sourcetroniks, Inc., dba Industrial Process Systems. Throughout the site, the terms “we”, “us” and “our” refer to Sourcetroniks, Inc., dba Industrial Process Systems. We offer this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

GENERAL CONDITIONS

The sale, delivery, production, shipment, and quotations by our company (the “Seller”) of all goods, products, or services (the “Product”), including all drawings, specifications, descriptions, and other documents incorporated herein, are subject to the terms set forth below (the “Contract”). These terms and conditions shall not be superseded by any other terms or conditions in the purchase order or any other document of the purchaser of the Product (the “Buyer”). This Contract merges and supersedes all prior negotiations or agreements of the parties, either written or oral, made either prior to or contemporaneous with this Contract. This Contract shall not be modified or amended except by a subsequent written instrument executed by the parties which expressly supersedes the provisions of this Contract. This Contract, together with its attachments, constitutes the complete, exclusive and final agreement between Buyer and Seller. Any additional or different terms provided by Buyer in subsequent purchase orders or other documents shall not be binding. 

We reserve the right to refuse Service to anyone for any reason at any time.  You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.  You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us. 

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Upon receipt of order, any claim for loss , breakage (obvious or concealed) is the Buyer’s responsibility and should be made to the carrier immediately.  Seller will render Buyer reasonable assistance in securing satisfactory adjustment of such claims. Any notices of shortages or other errors must be made in writing to the seller 5 days after receipt of shipment.  Failure to give such notice shall constitute unqualified acceptance and a waiver of all claims by Buyer.  Risk of loss for damages to the products sold hereunder passes to the Buyer upon delivery to the carrier regardless of who pays the shipping costs.


PRODUCTS AND DELIVERIES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Certain products may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy: [LINK TO REFUND POLICY]

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.
We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Unless stated otherwise in the order confirmation, deliveries are made FOB Seller’s facility or warehouse as selected by Seller in its sole discretion. Unless otherwise agreed in writing, details on delivery times are only approximate. A delivery period only commences when all details of the execution have been clarified and both parties agree on the terms of the order. Agreed delivery dates shall be shifted accordingly. Any change made to the scope shall result in a corresponding extension of the delivery period once the order has been accepted by Seller. All quantities are subject to Seller’s reasonable production capabilities. Seller has the right to make partial deliveries, and where reasonable or customary, ship overages and underages of weight, length, size and/or quantity and may invoice for same. Seller’s delivery obligation is subject to the timely and proper fulfilment of Buyer’s obligations. Seller is entitled to postpone delivery as long as Buyer has failed to fulfill all payment obligations arising out of previous deliveries without justification

Seller may, at its option, deliver from points other than that specified (but shall not be obligated to do so) provided that such delivery shall not result in a higher delivered cost to Buyer. The Buyer shall inform in its order if transport insurance is desired; if so, transport insurance will be concluded at Seller’s reasonable discretion in favor of the Buyer. Any costs incurred in this respect shall be borne by Buyer. Where the purchase price provides for absorption by Seller of freight charges, wholly or in part, Seller shall have the right to select the means of transportation. If Buyer requires a means of transportation other than that selected by Seller, any extra cost incurred by reason of using such other means shall be paid by Buyer. If freight or other transportation costs are increased, Seller may add any such increase to the purchase price without prior notice thereof to Buyer. Unless stated otherwise in the order confirmation, the type of packaging will be left to Seller’s reasonable discretion. The weights, dimensions and tests fixed by Seller’s invoice shall govern unless proven to be incorrect. Buyer shall be responsible for asserting claims for losses or damages in transit directly against the carrier.

WARRANTIES; LIMITATION OF LIABILITY; REMEDIES; DAMAGES.

Seller warrants that the Products sold hereunder conform to any applicable documentation and will be free from any defects in material and workmanship which become apparent under normal use. This limited warranty applies to the original Buyer only and is non-transferable. To make a claim under this limited warranty, Buyer must give written notice to Seller within a period of 15-day period from the date of installation or 15 days from the date of shipment, whichever period first expires. If, within that period, Seller receives from Buyer written notice of any alleged defect in or non-conformance of any Product covered by this limited warranty and if, in Seller’s sole judgment, the Product does not conform with this limited warranty, then Buyer shall, at Seller’s request, return the part or Product F.O.B. Seller’s shipping point. Seller, at its sole option and expense, shall then repair or replace the defective part or Product or repay Buyer the full price paid for such part or Product. Dismounting of defective or non-conforming parts and remounting of any repaired or replaced parts is at Buyer’s sole expense. This limited warranty, as it relates to the delivery of spare parts or replacement for non-conforming parts, expires when the limited warranty for the original Product or equipment expires. Any repayment of the purchase price shall be without interest. SELLER’S SOLE RESPONSIBILITY, AND BUYER’S EXCLUSIVE REMEDY HEREUNDER, SHALL BE LIMITED TO SUCH REPAIR, REPLACEMENT, OR REPAYMENT OF THE PURCHASE PRICE AS ABOVE PROVIDED. NO OTHER WARRANTIES, EXPRESS, STATUTORY, OR IMPLIED, ARE MADE AND ANY AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, NON-INFRINGEMENT, QUALITY, OR FITNESS FOR PARTICULAR PURPOSE ARE EXPRESSLY DISCLAIMED. This limited warranty does not cover and Seller makes no warranty with respect to:

  1. A) failures not reported to Seller within the warranty period specified above;
    B) failure or damage due to misapplication, abuse, improper installation or abnormal conditions of any kind, including, but not limited to, temperature, dirt or other corrosive matter;
    C) failures due to operation, either intentional or otherwise, above rated capacities or in an otherwise improper manner;
    D) Products which have been in any way tampered with or altered by anyone other than an authorized representative of Seller;
    E) Products damaged in shipment or otherwise without fault of Seller;
    F) expenses incurred by Buyer in an attempt to repair, rework, or replace any alleged defective Product; and
    G) defects in material and workmanship which are attributable to drawings and specifications provided by Buyer.

To return Products to Seller, Buyer must fill out an RGA Worksheet. The RGA can be requested from Seller. Each RGA must be filled out completely. Absolutely no shipments will be accepted by Seller without an RGA.

Shipments without RGAs will be returned to shipper at shipper’s expense. No RGA will be issued for any Order more than 30 days from the original ship date. If issued, an RGA is valid for 30 days from date of issue. Seller’s products must be received at our designated return point factory within that 30 days in order for the Buyer to receive credit. 

Only restockable items may be returned to Seller.  All other items are considered custom or special order and are nonreturnable. Seller reserves the right to limit return quantities. All returned goods must be shipped freight prepaid. All Seller product must be shipped to prevent damage during shipment. There is a 30% restocking charge for all returned goods. All components must arrive in “as-new” sellable condition. Damage and “white rust” occur over time at job sites, which may cause the items to not be sellable. Final determination of sell ability will be determined by Seller, at its sole discretion. 

BILLING, ACCOUNT INFORMATION, AND PAYMENT TERMS

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Seller, at times, may accept Purchase orders for sale of their Products.  If the full purchase price is not paid by Buyer upon placement of order, and unless agreed to in writing by an authorized officer of Seller, payment terms hereunder and under each Purchase order are NET 30. If the full purchase price on the Purchase order is not paid by Buyer NET 30, then interest shall accrue at the rate of 1.5% per month. Buyer agrees that if Seller is required to bring suit to collect any sums due Seller under these Terms, then Buyer shall be responsible for all costs and expenses incurred by Seller, including but not limited to Seller’s reasonable attorney’s fees.

Prices do not include installation, commissioning and assembly costs, freight, postage or insurance costs. In the event that no other prices are agreed in writing, Seller’s current list prices shall apply.

ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Seller does not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you. You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you, the Buyer, through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Seller, it’s directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Buyer agrees to indemnify, defend and hold harmless Seller and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

In no event shall seller be liable for any special, indirect, incidental,  consequential or compensatory damages of any character, including, but not limited to, loss of use of production facilities or equipment, lost revenues or profits, business or goodwill, property damage, expenses incurred in reliance on seller’s performance hereunder, and/or lost production, whether suffered by buyer or any third party, in each case even if seller has been advised or is aware of the possibility of such damages. Seller specifically disclaims all liability for any and all costs, claims, demands, charges, expenses or other damages, either direct or indirect, incident to all property damages arising out of any cause of action based on strict liability. Under no circumstances shall seller’s aggregate liability arising out of or in connection with the sale of products, in contract, tort or otherwise, exceed the purchase price of the product to which such liability relates. Any cause of action brought by buyer arising out of or relating to these terms, an order or the sale of products, including without limitation, for breach of contract or tort, must be commenced within one year after the cause of action has accrued. 

The foregoing limitations, exclusions and disclaimers are an allocation of the risk between the parties and will apply to the maximum extent permitted by applicable law, even if any remedy fails in its essential purpose.

MISCELLANEOUS

1. OPTIONAL TOOLS

Seller may provide Buyer with access to third-party tools over which we neither monitor nor have any control nor input.  Buyer acknowledges and agrees that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. Seller shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by Buyer of the optional tools offered through the site is entirely at your own risk and discretion and Buyer should ensure that he/she is familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

Seller may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

2. THIRD PARTY LINKS

Certain content, products and Services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. Seller is not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.

Seller is not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

3. USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that Seller may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. Seller is and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

Seller may, but have no obligation to, monitor, edit or remove content that Seller determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. Seller takes no responsibility and assume no liability for any comments posted by you or any third-party.

4. PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: [LINK TO PRIVACY POLICY]

5. PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. Seller reserves the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SEVERABILITY, TERMINATION, AND GOVERNING LAW

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either Buyer or Seller. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, Seller also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States.

CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@strutducthangers.store.

Our contact information is posted below:

Sourcetroniks, Inc., 
dba Industrial Process Systems
7321 S Lindbergh Blvd., St. Louis, MO  63125 USA
+1 877 654 3828
info@strutducthangers.store